Shipping policy

We are fully committed to fast processing and immediate delivery across the GCC region. All orders qualify for FREE EXPRESS SHIPPING.

 

1. Order Processing and Dispatch

 

• Processing Time: We begin processing your order immediately upon confirmation. Most orders are processed instantly, and are dispatched to our courier partners within a maximum of 24 hours.

• Tracking: A tracking number will be provided immediately via email or SMS once your order has been dispatched.

 

2. Guaranteed Delivery Timelines (FREE EXPRESS SHIPPING)

 

Your package will be delivered within the following maximum timeframes after it has been handed over to the courier:

Destination Country	Shipping Cost	Delivery Commitment (Maximum)
United Arab Emirates (UAE)	FREE	1 to 2 Business Days
Kingdom of Saudi Arabia (KSA)	FREE	1 to 3 Business Days

 

3. Important Conditions

 

• Commitment: We are strongly committed to ensuring delivery within the stated 2 days (UAE) and 3 days (KSA) maximum timeframe.

• External Exceptions: While these timelines are our top priority, please note that delivery may be affected by circumstances beyond our direct control, such as:

  • Customs Delays: Unforeseen delays caused by customs authorities or government holidays.

  • Remote Locations: Delivery to certain remote areas in KSA may require slightly extended time.

• Customer Information: The customer is responsible for providing accurate shipping details. Delays resulting from incorrect addresses or the customer's unavailability during delivery attempts are not the responsibility of our service.