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What is your return and exchange policy?
We accept returns or exchanges within 14 days of delivery. Items must be unused and in original packaging. Please contact our support team to initiate a return.
How can I contact customer support?
You can reach our customer support via email at support@dektrix.com or use the live chat option on our website. We respond within 24 hours on business days.
How can I track my order?
After placing your order, you will receive a tracking number via email. You can use it to track your package online.
Do you offer international shipping?
Yes, we ship internationally. Shipping charges and delivery times vary depending on the destination. You can view shipping details during checkout.